Legal notice

⚖️ Legal Notice / Terms & Conditions

Welcome to Real Timeless Vintage. By accessing and purchasing from our store, you agree to the following terms and conditions.

🏪 Business Information

Real Timeless Vintage is an independent online store specializing in authentic vintage and antique items sourced primarily from Japan.

All items are curated, inspected, and described to the best of our knowledge and expertise.

📦 Product Authenticity & Condition

✅ All items are genuine vintage or antique pieces
✅ Many items are sourced from Japanese government auctions and private collections

Please note:

  • Items are sold as-is
  • Signs of age, wear, and imperfections are expected and part of their historical value
  • We make every effort to provide accurate descriptions and detailed photos

💳 Pricing & Payments

  • All prices are listed in the store’s selected currency
  • Payments must be completed at checkout through approved payment methods
  • We reserve the right to update prices at any time without prior notice

🚚 Shipping & Delivery

  • All orders are shipped via Japan EMS Express (insured & trackable)
  • A signature is required upon delivery
  • Customers must provide accurate shipping details and a valid phone number

🚫 No shipping to P.O. Boxes
🚫 No unattended deliveries

Delivery times may vary depending on destination and customs procedures.

🔄 Returns & Refunds

  • All sales are final
  • Returns or exchanges are not accepted

Exceptions may apply only if:

  • The item arrives damaged
  • The item is significantly different from its description

Please refer to our Returns & Refund Policy for full details.

🌍 Customs, Duties & Taxes

  • International buyers are responsible for any import duties, taxes, or fees required by their country
  • We are not responsible for delays caused by customs

⚠️ Limitation of Liability

Real Timeless Vintage is not liable for:

  • Delays caused by shipping carriers or customs
  • Loss or damage once a claim has been properly filed with the carrier
  • Misuse or improper handling of purchased items

❗ Intellectual Property

All content on this website, including:

  • Photos
  • Product descriptions
  • Branding

is the property of Real Timeless Vintage and may not be used or reproduced without permission.

🔒 Privacy

Customer information is handled securely and used only for:

  • Order processing
  • Shipping
  • Customer communication

We do not sell or share personal information with third parties.

📌 Policy Updates

We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon posting.

📩 Contact

For any questions regarding these terms, please contact us through your store’s contact page.